* When ordering over £300 in value - otherwise £15! Particular Delivery Date Requests. If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc., please inform us so we can make every effort to meet this deadline.
†Estimated Delivery Time is from despatch of your parcel - not from the order date. For international orders we can only send goods to the registered credit or debit
card billing address. All orders are subject to credit card security checks. In the case of international orders, some countries (eg. France, Denmark & Australia) do not divulge the relevant information for these checks to be carried out. Therefore, if you wish to continue with your order, we require faxed confirmation of your credit card billing address (e.g. the top of a recent statement). We must have a contact telephone or fax number in order for us to get in touch with you regarding any urgent queries relating to your order, (which we can use between 08:30 and 18:00 GMT/BST). Please also confirm your international dialing code. For all international orders of 2 kg and over we dispatch our goods via Interlink Express. For items under 2Kg we use Royal Mail International Recorded or Registered. These services offer tracking & tracing throughout, and require a signature on receipt. Orders from all BFPO addresses must be able to provide us with faxed confirmation from a commanding officer that they are entitled to V.A.T. free goods. Delivery times are dependant on the service used and destination. If you require goods for a specific time/date then please indicate in the Notes box provided when making your order and allow sufficient time for delivery, in case of any problems with the relevant postal services. |
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