TSA BRAEHEAD CAREERS

With over three decades in the game, The Snowboard Asylum is the UK’s premier snowboard retailer, offering not only a place for customers to purchase the latest and greatest gear but also representing the heart of the thriving British snowboard scene. We’ve helped guide the sport from its pioneering days of the 1980s, through the boom years of the ’90s and 2000s to today, where snowboarding is an integral part of the winter sports landscape.

From humble origins, we’ve grown over the years and now operate stores up and down the British Isles, from bustling Central London to the serene Scottish Highlands. It’s our mission to bring unparalleled levels of customer service, knowledge, and stoke to the community, and as part of team TSA, you’ll play a crucial role in enabling our customers to get the best kit for their trips and to be inspired for many more.

As a part of our team, we want you to share your passion for the mountains with our customers. Our staff are more than just cogs in a machine, they’re valued members of our growing family with a shared love of snowboarding. Our high staff retention speaks to the culture and community that all TSA staff look to foster, a work hard play hard mantra that puts the emphasis on the froth we all share for snowboarding. With annual opportunities to get out into the mountains and test the gear we stock, comprehensive training on products, and a generous staff discount, we put our money where our mouth is when it comes to working with the best crew possible.

Cementing our place as a much-loved institution and the hub that supports the snowboard community in the UK, each of our stores is staffed by people obsessed with shredding. If this sounds like something you’d be keen to be a part of, join us on our journey by applying for a role with us today.

What you’ll be doing:
-Helping our customers choose the right snowboard equipment for their needs.
-Sharing your passion and enthusiasm for snowboarding and the mountains in general.
-Maintaining the store so it’s as easy and enjoyable as possible for our customers to shop.
-Creating an open and friendly environment in our stores to ensure everyone feels welcome.
-Working with the whole store team to deliver outstanding customer service and reach the store targets.

Who you are:
-You’ve got excellent communication skills and can easily interact with a diverse mix of people.
-You’ve previously worked in customer-facing roles or can demonstrate your ability to engage with the public.
-You’re comfortable working in a team and taking direction, but also happy to make your own decisions.
-You’re stoked on snowboarding and are keen to share your enthusiasm with customers.
-You’re fluent in English - other languages are a plus.
-You’re flexible when it comes to working weekends, evenings, and holidays when necessary.

What you’ll get from us:
-An inclusive workplace that promotes and values diversity.
-Sales-based incentive programmes from the top snowboard brands.
-To be valued and treated as an individual in a close family-run company.
-Opportunities for development and progression.
-In-depth training on all our products, with yearly on-snow test events.
-A cash bonus when referring friends for work.
-A Living Wage after the qualifying period.
-Generous staff discounts and pro-deals.
-The opportunity to have time off for Paid Charity days.
-A comprehensive Bike to work scheme.