Customer Service Desk Team Member

castleford

We are looking for hardworking, enthusiastic individuals to join our Customer Service team. As a CSD team member you will play an integral part in the future success of the store and you will ensure customers receive the same excellent service via phone or email as well as in store. You will have a customer focused approach to all aspects of the role to ensure customer’s needs are met as quickly and efficiently as possible. The successful candidates will be committed to customer satisfaction, calm under pressure and able to manage their own workload. You will be required to be highly organised with a strong knowledge of Microsoft Office, including Outlook.

 

Areas of responsibility will include till cashier operations and sales transactions, along with dealing with returns/ exchanges, processing delivery notes, warranties, Click and Reserve requests and general emails and administration tasks.

 

The Candidate must have good written and spoken English and an excellent phone manner. An extension of the role will be to assist the sales floor team in recovering the shop floor displays and merchandising along with undertaking general housekeeping duties such as cleaning.

The latest company administrate procedures and customer service excellence training will be provided.

Salary £Competitive

Closing Date 30/09/2019

To Apply

Email your CV and covering letter to:

castleford.manager@ellis-brigham.com

Delivery & Stock Control Team Member (Part Time)

castleford

We are looking for hardworking, enthusiastic individuals who have a real passion for taking pride in their work.

As a Stock control processor you will play an integral part in the future success of the store, and you must follow company directive when processing incoming deliveries whilst demonstrating superior organisational skills to ensure stockrooms are well maintained at all times.

It would be advantageous but not essential for the ideal candidate to have a basic knowledge of snow sports clothing and hardware brands and products, however the latest product training and operational training will be provided.

Excellent communication skills are necessary, as you will be working with the Department Managers to enhance productivity of incoming deliveries within their departments.

An extension of the role will be to assist the sales floor team in recovering the shop floor displays and merchandising along with undertaking general housekeeping duties such as cleaning.

This role would be well suited to a college student looking for a part time evening role. The successful candidates will be expected to be self-motivated and punctual. Additionally you must be enthusiastic, flexible, proactive, be able to work well under pressure and work to deadlines.

Salary £Competitive

Closing Date 30/09/2019

To Apply

Email your CV and covering letter to:

castleford.manager@ellis-brigham.com

Ski Technician & Sales Assistant

castleford

We are looking for a hardworking, enthusiastic individual who has a real passion for Skiing, along with the latest technologies and trends in the Ski industry.

As a Ski Technician you will play an integral part in the future success of the store, and you must demonstrate superior customer service.  

The ideal candidate will have comprehensive knowledge of ski brands and products, however the latest product training and customer service excellence training will be provided.

In-store department merchandising will be an important part of the job, you must be able to bring a mix of creative vision and commercial understanding to your work whilst ensuring company guidelines are adhered to.

Excellent communication skills are necessary, as you will be working with the Department Manager to maximise sales and productivity within the department.

You should be experienced and confident when dealing with customers, self-motivated and punctual with a proven sales track record. Additionally you must be enthusiastic, flexible, proactive, be able to work well under pressure and work to deadlines. 

An extension of the role will be to assist the sales floor team in recovering the shop floor displays and merchandising along with undertaking general housekeeping duties such as cleaning.

Salary £Competitive

Closing Date 30/09/2019

To Apply

Email your CV and covering letter to:

castleford.manager@ellis-brigham.com

Snowsports & Outdoor Clothing Sales Assistant

castleford

We are looking for a hardworking, creative individual who has a real passion for mountain sports, latest fashions and trends in the snowsports/outdoor industry and demonstrates superior customer service. As a team member you will play an integral part in the future success of the store.

The ideal candidate will have comprehensive knowledge of clothing from all areas in the outdoor/snow sports industry.

As in-store merchandising will be an important part of the job, you must be able to bring a mix of creative vision and commercial understanding to your work whilst ensuring company guidelines are adhered to.

Excellent communication skills are necessary, as you will be working with the Department Manager to maximise sales and productivity within the department.

You should be experienced and confident when dealing with customers, self-motivated and punctual with a proven sales track record. Additionally you must be enthusiastic, flexible, proactive, be able to work well under pressure and work to deadlines. 

The latest product training and customer service excellence training will be provided.

An extension of the role will be to assist the sales floor team in recovering the shop floor displays and merchandising along with undertaking general housekeeping duties such as cleaning.

Salary £Competitive

Closing Date 30/09/2019

To Apply

Email your CV and covering letter to:

castleford.manager@ellis-brigham.com

Snowboard Technician & Sales Assistant

castleford

We are looking for a TSA sales team member to join our outstanding snowboard department through the winter season.

This position would be best suited to a candidate that has a tremendous amount of passion and energy for snowboarding and providing excellent customer service.

The latest product training and customer service excellence training will be provided.

Candidates will need to demonstrate extensive technical expertise in all aspects of the snowboard hardware and clothing that we sell, after initial first steps training to be successful in this role.

As in-store merchandising will be an important part of the job, you must be able to bring a mix of creative vision and commercial understanding to your work whilst ensuring company guidelines are adhered to.

Excellent communication skills are necessary, as you will be working with the Department Manager to maximise sales and productivity within the department.

You should be experienced and confident when dealing with customers, self-motivated and punctual with a proven sales track record. Additionally you must be enthusiastic, flexible, proactive, be able to work well under pressure and work to deadlines. 

An extension of the role will be to assist the sales floor team in recovering the shop floor displays and merchandising along with undertaking general housekeeping duties such as cleaning.

Salary £Competitive

Closing Date 30/09/2019

To Apply

Email your CV and covering letter to:

castleford.manager@ellis-brigham.com

Ski & Snowboard Workshop Technician

castleford

We are looking for a hardworking, enthusiastic individual who has a real passion for snow sports.

As a snow sports Workshop Technician you will play an integral part in the future success of the store, and you must demonstrate superior customer service.  

The ideal candidate will have comprehensive knowledge of snow sports hardware brands and products, however the latest product training and customer service excellence training will be provided.

Excellent communication skills are necessary, as you will be working with the Department Manager to maximise sales and productivity within the department.

You should be experienced and confident when dealing with customers, self-motivated and punctual. Additionally you must be enthusiastic, flexible, proactive, be able to work well under pressure and work to deadlines. 

All workshop technical and machinery training will be provided.

Salary £Competitive

Closing Date 30/09/2019

To Apply

Email your CV and covering letter to:

castleford.manager@ellis-brigham.com