International Delivery

Customers outside of the EU are responsible for paying all taxes and duties. These are not included in our delivery charges and are usually invoiced by the delivery company that we use.

CountryEst' Delivery Time†Prices
Belgium, Luxembourg, Netherlands, Republic of Ireland, France, Germany, Austria, Denmark, Czech Republic, Italy, Slovakia, Spain2 days£13.00 per parcel
(max weight 30 kg)
Bulgaria, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Portugal, Sweden, Slovenia4-6 days£20.00 per parcel
(max weight 30 kg)
Cyprus and Malta4-6 days£20.00 per parcel
(max weight 2 kg**)
Norway*, Lichtenstein and Switzerland3 days£38.00 per parcel
(max weight 30 kg)
USA, Japan, Canada, Hong Kong3 -9 days£25.00 per parcel
(max weight 2 kg**)
Australia, New Zealand3 -9 days£30.00 per parcel
(max weight 2 kg**)

The prices above are for shipping with courier. If you would like a quote with Royal Mail, which may cost less, please let us know.

*Norway: National ID number needed prior to despatch.

**For orders up to 2kg in weight. If the order contains skis or snowboards, delivery to Australia and New Zealand is £150.00. For all orders over 2kg please contact us for a postage quote, alternatively we will contact you once an order has been placed.

REST OF THE WORLD: We will quote you a postage price and estimated delivery time by email

For international orders we can only send goods to the registered credit or debit card billing address. Please contact us if you require delivery to an alternate address.

†Estimated Delivery Time is from dispatch of your parcel - not from the order date. Please allow 1-5 days for dispatch, depending on stock availability.

All orders are subject to credit card security checks. In the case of international orders, some countries (eg. France, Denmark & Australia) do not divulge the relevant information for these checks to be carried out.
Therefore, if you wish to continue with your order, we require confirmation of your credit card billing address (e.g. the top of a recent statement).

We must have a contact telephone number in order for us to get in touch with you regarding any urgent queries relating to your order, (which we can use between 08:30 and 18:00 GMT/BST). Please also confirm your international dialing code.

For most international orders of 2 kg and over we dispatch our goods via Interlink Express. For items under 2Kg we use Royal Mail International Tracked and Signed For or International Tracked. You can track these orders via the shipment number you will be provided upon despatch.

Orders from all BFPO addresses must be able to provide us with confirmation from a commanding officer that they are entitled to V.A.T. free goods.

Delivery times are dependant on the service used and destination. If you require goods for a specific time/date then please indicate in the Notes box provided when making your order and allow sufficient time for delivery, in case of any problems with the relevant postal services.

We are only permitted to ship The North Face products to the EEA (i.e. the Member States of the European Union; Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Liechtenstein, Norway, Iceland) and the following other countries: Andorra, Australia, Greenland, Monaco, Saudi Arabia, South Africa, Switzerland & United Arab Emirates.

Track your order here